It is mandatory to attract more and more clients in the business. This is possible if you keep your clients happy. In any business client’s happiness plays a big role. Client sends clients to you based on services offered by company. Once you have growth in clients, business will also grow and thus company and profit increase. Hence the salary and other incentives of the staff may/ will be considered.

Clients are king in business so respect them. Never argues with client. Accept their problem and look for quick solution. May be it is due to their own problem but you have to conclude carefully. And satisfy the client that problem is pin pointed and solved.