Effective Communication
ISBN 9788119221097

Highlights

Notes

  

Chapter-5: Survey

You may initiate a survey for quality of the service provided by teleport to clients- towards client satisfaction.

Dear our valued clients. Here is a short survey initiated to get your response and feedback to improve our services to best serve the clients satisfaction. It will take just 5 minutes to complete the survey.

    1. How are you satisfy on quality of service provided by teleport for your TV channel

    Please select one in below scale. (1 is very bad 10 is excellent)

    O O O O O O O O O O

      1 10

    2. In case of any problem on your TV channel, are you getting proper response from Technical Team?

    Please select one.

    O O O O O O O O O O

      1 10

    3. In case you asked information on some query does technical team give satisfactory reply to you? Please select one.

    O O O O O O O O O O

      1 10

    4. Does Technical team assist you in case problem at your side on the TV channel? Please select one.

    O O O O O O O O O O

      1 10

    5. How you are over all satisfy with the behavior of our technical team with you.

    Please select one.

    O O O O O O O O O O

      1 10

    6. Will you recommend our teleport for uplink TV channel to new clients in case they ask?

    Please select one.

    O O O O O O O O O O

      1 10

    7. Please provide feedback in area where we are not up to your mark and to improve the service for client’s satisfaction. Please write in the box.

    (You may use separate paper if box is insufficient)

    1 Please provide your name:___________________

    2 Give your designation: -______________________

    3 Please provide company name and address: ______ _________________________________________ _________________________________________ ________________________________________

    4 Please sign:

    5 Date:

Thanks so much for your time to complete this small survey and your valuable suggestions. It will give us to improve the better and give improved service to our clients in future.

Name:

Designation:

Clients

Teleport name: